Work Packages

The E2C project is divided into seven work packages (WP), each one having a responsible leader as well as a special characteristic.

Organisation of the E2C project

Each work package leader will ensure the effective and efficient coordination of the work package they are responsible for.

Work packages five to seven will be present throughout the project, gaining input in the development process. The development process consists of four work packages starting from providing strategic insights that guide the E2C project to prototyping the overall solution in an iterative process with deployment and testing. The evaluation work package ensures that the impact of the solution is properly investigated.

WP1 Insights and opportunities

The main objective of work package one is to give an insight into the conception of loneliness and different elderly people’s perceptions and experiences regarding social well-being to form a qualitative knowledge base from which the opportunities for new solutions can be identified. The insights serve as a guide for the further development process.

The means for this data collection are the following: firstly, initial desk research with a broad cultural and social approach to get an overview of the phenomenon. Secondly, user workshops in all four E2C countries where a group of ten relevant people (elderly, next of kin and health care representatives) gather for a day to explore the challenges related to social connectedness by ‘playing’ with Lego bricks. And finally, ethnographic field studies in all four countries to get a deeper understanding of individual perceptions and processes in people’s everyday lives that are important for  ways of dealing with different risks of getting lonely.     

WP2 Prototyping

Within the E2C project, the Waag Society is the leading partner for the product/service development. As the E2C proposal builds on a user-driven development approach, Waag Society works with user organisations for development, iterations and real-life testing of prototypes.

The Waag Society produces experience prototypes, demonstrators and a testable prototype that consists of an interface, content and associated services. The results of these tests are used to refine the prototype leading to a blueprint for the actual pilot application.

Finally, there is an evaluation of the results dealing with the effects for first, second and third users later in the project. The iterative development process runs within Living Labs, in the Netherlands, Sweden, Denmark and Finland and results in a final pilot application that is implemented in Finland.

WP3 Deployment and test

The objective of the work package is to create input for the design and development of the E2C service. This input is generated by conducting concept and prototype test activities with the different user groups (for example seniors, next of kin and home care service personnel). The input ensures that the E2C solution is adapted to the primary users’ real needs and enable them to access E2C via ICT.

Work package three works with focus groups that continuously provide input and shape the E2C solution. Tests and evaluations are carried out iteratively with four different user test groups. Most tests will be carried out in Sweden, Finland, Denmark and the Netherlands.

Key deliverables include input for the design and development of the E2C solution by reporting insights from the different prototype tests performed within the work package. Furthermore, input in the final design of the E2C pilot application is generated after the hardware and software prototype tests.

WP4 Evaluation of the preventive impacts on loneliness and isolation

The impact assessment focuses on three aspects. The first is the evaluation of both preventive and actual impacts on loneliness and isolation of the elderly and evaluation of the impacts on self-esteem and holistic well-being of the elderly. The second is the evaluation of the cost-effectiveness of the E2C concept, and the third is the valuation of the impacts on caring community level including the generated/possible systematic innovations.

There are four deliverables for the work package four. Firstly, the evaluation criteria based on the insights from work package one, an overview of current offerings. Secondly, an evaluation baseline that defines the project’s point of departure to which the overall evaluation can refer. And finally, the evaluations report covering the above-mentioned three aspects.

WP5 New business model and commercialisation

E2C may be a service with a large commercial potential. In work package five the objective is to develop a value proposition that takes the service to the market, with different surroundings and markets in mind. Furthermore, the new business models are developed which can be applied to the service and the organisation around them. The models are connected to different types of distribution channels, from dealer networks to Internet and Mobile Operators.

In work package five a firm understanding of the market sizes and specific segments is developed, taking into account national differences. As a result of the activities in work package five, a roadmap for market roll out is created. This ensures that the solution is offered to a broad European market within 2-3 years of project termination.

The deliverables of work package five are the market plans, activity plans, business models and a legal unit settled for roll out when the project is finished.

WP6 Project management and coordination

The project management ensures that the project objectives are achieved on time and within the budget frame. This means coordinating all work conducted in the project, overseeing the tasks and work packages, ensuring the development and production of deliverables, ensuring sound financial management of the project, as well as reporting to the AAL.

The formal foundation for collaboration is the consortium agreement. Beside the formal issues, it is highly important to ensure alignment between the business perspective, product service design, individual user experience and possible socio-economic effects.

The E2C project is designed as a fully integrated project, which means that all partners have important roles in managing the constituent parts of E2C, and in participating and supporting all work packages. It is essential that all the constituent elements of the project are well tuned, balanced and orchestrated.

The work package six has three main deliverables. Work package management meetings once a month, the project progress and financial reporting twice a year and finally, a handbook which will supports an overview and shared understanding of the project.

WP7 Dissemination

The objective of work package seven is to disseminate the work carried out in the E2C project and its main outcomes. One of the main tasks is to enable the means and channels for the communication among both the project partners and with the collaborating external experts and stakeholders.

Regarding external communications the main deliverables of work package seven are the project website, Communication and Event plan, dissemination materials such as press releases and newsletters, as well as yearly development events.

Internal dissemination aims at effective communication among all actors participating in the project and supervising the communication flows so that these are reliable and adequate.